Need help with the NeoGraft India app? This page has our support contact details, quick links, and basic troubleshooting steps.
Contact support
- App name: NeoGraft India
- Support email: neograftoffice@gmail.com
- Support phone: +91 90419-99199
- Clinic hours: please contact us by phone or email and we will get back to you during our normal clinic hours
Quick links
- Main website: https://myneograftindia.com/
- Online store: https://www.neogrowlabs.com/
- Book a consultation: https://myneograftindia.com/contact-us/
Basic troubleshooting
- Check that your phone has a working internet connection
- Update Android System WebView and Google Chrome from the Play Store, then restart your phone
- Close the app fully and reopen it
- Allow notification permissions in your device settings if you would like to receive app notifications
- If a page inside the app will not load, use your device’s Home button to exit and then reopen the app
Legal and privacy
- Privacy Policy: https://myneograftindia.com/privacy-policy/
- Account and Data Deletion: https://myneograftindia.com/delete-account-data/
- Terms and Conditions: https://myneograftindia.com/terms-and-conditions/
- Medical Disclaimer: https://myneograftindia.com/medical-disclaimer/
Keep your account safe
Never share your password, OTP, or payment PIN with anyone, including our support staff. NeoGraft India will never ask you for this information.
NeoGraft India App Support and Account Assistance
NeoGraft India app support helps users with account access, profile information, technical problems and questions about features. When reporting an issue, include the device type, operating-system version, app version and a clear description of what happened. Screenshots can help, but remove unrelated personal information before sharing them.
For account or privacy requests, contact the team using the email address or phone number linked to the account so ownership can be verified. Never share passwords, one-time codes or payment-card information with anyone claiming to provide support. Medical questions require consultation and cannot be resolved as a technical support request.
Review the privacy policy, terms and account deletion instructions. Android users can also consult official guidance from Google Play Help.